# If the public website still does not work for people with disabilities

Title II of the ADA is the rule that city and township public websites must work for people with disabilities. There is no parking-ticket fine chart for cities. If a resident cannot use licenses, packets, or payments, they can complain to the Justice Department or go to court. A court can order the city to fix the pages. If the city loses, it may also pay the other side’s lawyer. Dollar caps on “ADA fine” blogs are for private stores, a different part of the ADA. We will not put those numbers here.

ADA.gov fact sheet — 26 April 2027 for 50,000+; 26 April 2028 under 50,000. After that date the city still has to keep the site usable. 28 CFR 35.200. A dated monthly file is the record that someone looked at the public pages and public PDFs. It is not a stamp and not insurance. The city attorney stays the city’s attorney.

- A complaint: a resident can tell the Justice Department. They may look into it, try to settle, sue, or decline.
- A court order: the usual outcome is an order to fix the pages, plus legal bills if the city loses — not a published fine chart.
- Keep meeting: after 26 April 2027 or 26 April 2028, the public website still has to work. Stopping the monthly file does not stop that duty.

## Questions clerks ask

**Will the city be fined if the website is not usable?**

There is no parking-ticket fine chart for cities. Dollar caps on ADA-fine blogs are for private stores, a different part of the ADA. A resident can complain or go to court.

**What happens if the public website still does not work?**

A resident can complain to the Justice Department or go to court. A court can order the city to fix the pages. If the city loses, it may also pay the other side’s lawyer.

**Does a dated file mean we are in the clear?**

No. A dated monthly file is the record that someone looked. It is not a stamp and not insurance. The city attorney stays the city’s attorney.