Citation
Automated checks are not a full audit
Answer
We use automated checks on the public website. They do not cover every WCAG criterion. The pack will miss things a person would find. We say that. You still get a dated file and tickets the vendor can run this month.
Source
Published research (Deque): 16 of 50 WCAG 2.1 AA criteria can be checked automatically; about 57% of issue instances in their sample. We use that split in the method note.
This month
Keep the city attorney as the city’s attorney. Use this month’s tickets with the website vendor. Where the numbers come from.